Frequently asked questions
01. What cleaning products does Shoe Laundry use?
We useShoe Laundry’s own professional shoe-care products and cleaning solutions, developed for different shoe materials and cleaning requirements.
02. Are Shoe Laundry products suitable for all types of shoes?
Different shoe materials require different care. Our products are selected and used according to thematerial, colour, construction and conditionof each pair.
03. Are Shoe Laundry products available for customers to purchase?
Selected Shoe Laundry shoe-care products may be made available for customers who want to maintain their shoes at home. Product availability may vary.
04. Can I use Shoe Laundry products on my shoes at home?
Yes, where the product is specifically intended for customer use. Always follow the product instructions and recommended application method. If you are unsure whether a product is suitable for your shoes, contact our team before use.
05. Do your products replace professional shoe cleaning?
Not necessarily. Shoe-care products are designed formaintenance and care, while professional cleaning and restoration require the appropriate process, tools and techniques for the condition of the shoe.